> ## Documentation Index
> Fetch the complete documentation index at: https://docs.kintsu.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and credits

> Compare Free, Starter, Pro, Agency, and Enterprise plans, understand how credits work, and manage your subscription and billing.

# Plans and credits

> Start for free. Upgrade to get the capacity that exactly matches your team's needs.

Kintsu is a subscription based service with a free plan and several paid plans. When you pay for a subscription you get access to more features, more credits, and more WordPress sites. You need credits to send messages and make improvements in Kintsu.

<Tip>
  **Save 20%** when you choose annual billing on any paid plan.
</Tip>

***

## Plan comparison

### Free

**\$0** per month — *Free forever*

Discover what Kintsu can do for you.

* 15 monthly credits
* 5 daily bonus credits
* 1 WordPress site
* Basic analytics
* Community support
* Kintsu badge on site

***

### Starter

**\$15** per month — *shared across unlimited users*

For individual site owners getting serious.

*Everything in Free, plus:*

* 100 monthly credits
* 3 WordPress sites
* Credit rollover (1 month)
* Remove Kintsu badge
* Email support

***

### Pro <span style={{color: '#00B27A', fontWeight: 'bold'}}>Most Popular</span>

**\$39** per month — *shared across unlimited users*

For freelancers and growing businesses.

*Everything in Starter, plus:*

* 300 monthly credits
* 10 WordPress sites
* Advanced analytics <span style={{color: '#00B27A'}}>New</span>
* Custom domains
* Priority support
* API access

***

### Agency

**\$119** per month — *shared across unlimited users*

For agencies managing multiple clients.

*Everything in Pro, plus:*

* 1,000 monthly credits
* 30 WordPress sites
* Team collaboration <span style={{color: '#00B27A'}}>New</span>
* White-label reports
* Client portal access
* Dedicated account manager

***

### Enterprise

**Custom** pricing — *Flexible plans*

For large organizations needing flexibility and scale.

*Everything in Agency, plus:*

* Unlimited credits
* Unlimited WordPress sites
* SSO/SAML authentication
* Custom integrations
* SLA guarantee
* Security audit & compliance
* Dedicated support

<Card title="Contact Sales" icon="building" href="https://kintsu.ai/contact">
  Get in touch to discuss Enterprise pricing tailored to your organization.
</Card>

***

## Quick comparison

| Feature             | Free    | Starter  | Pro      | Agency    | Enterprise |
| ------------------- | ------- | -------- | -------- | --------- | ---------- |
| Monthly credits     | 15      | 100      | 300      | 1,000     | Unlimited  |
| Daily bonus credits | 5       | —        | —        | —         | —          |
| WordPress sites     | 1       | 3        | 10       | 30        | Unlimited  |
| Credit rollover     | —       | 1 month  | 1 month  | 1 month   | ✓          |
| Remove Kintsu badge | —       | ✓        | ✓        | ✓         | ✓          |
| Custom domains      | —       | —        | ✓        | ✓         | ✓          |
| API access          | —       | —        | ✓        | ✓         | ✓          |
| Advanced analytics  | —       | —        | ✓        | ✓         | ✓          |
| Team collaboration  | —       | —        | —        | ✓         | ✓          |
| White-label reports | —       | —        | —        | ✓         | ✓          |
| Client portal       | —       | —        | —        | ✓         | ✓          |
| SSO/SAML            | —       | —        | —        | —         | ✓          |
| SLA guarantee       | —       | —        | —        | —         | ✓          |
| **Monthly price**   | **\$0** | **\$15** | **\$39** | **\$119** | **Custom** |

***

## Credit display

To view how many credits you have or have used, simply press your workspace name on the main dashboard or the project name when inside the project editor. You'll see how many credits you have left this billing period, as well as the credit bar.

The credit bar provides a visual representation of how many credits a user has remaining and how many have been used.

* **Grey part**: Shows the amount of credits already used this billing period.
* **Colored parts**: Shows different types of remaining credits. Hovering over each colored section will display a tooltip indicating the credit type and the exact number of credits available for that type.

***

## Credit usage

Kintsu has a usage-based credit system, where sending messages and making improvements deducts credits. The cost of a message depends on its complexity to ensure you only pay for what you actually use.

Many messages cost less than 1 credit, while more complex ones may cost more. This approach allows for more precise edits and greater efficiency per message, making Kintsu more affordable overall.

Here are some example prompts and their cost:

| User Prompt                        | Work done                                            | Credits used |
| ---------------------------------- | ---------------------------------------------------- | ------------ |
| Change the button color to green   | Updates the button styles                            | 0.50         |
| Remove the sidebar widget          | Removes the widget component                         | 0.90         |
| Add a contact form to the page     | Adds form with validation and styling                | 1.20         |
| Redesign the homepage hero section | Creates new hero with images, layout, and typography | 2.00         |

<Tip>
  You can see the cost of each message in the chat history by pressing the three dots beneath a message.
</Tip>

***

## Credit rollovers

All unused monthly credits automatically roll over at the end of each billing cycle for paid plans, as long as you keep an active subscription. For **Starter**, **Pro**, and **Agency** plans, rolled over credits are available for 1 month.

**Cancellation**: Upon cancellation of a paid subscription, all unused and rollover credits will expire at the end of the current billing period and will not carry over.

<Warning>
  Daily bonus credits (Free plan) do not roll over. Unused daily credits will **not accumulate** from day to day.
</Warning>

For detailed information about subscription options, visit our [pricing page](https://kintsu.ai/pricing).

***

## FAQ

<AccordionGroup>
  <Accordion title="What is a credit?">
    Credits are used when sending messages and making improvements in Kintsu. Each action consumes credits based on its complexity.
  </Accordion>

  <Accordion title="How can I upgrade my subscription?">
    1. Click your profile icon in the dashboard → Settings → Plans & credits.
    2. Choose your desired plan and click "Get Started" or "Upgrade".
    3. Complete the upgrade in the payment portal.
  </Accordion>

  <Accordion title="How can I downgrade my subscription?">
    1. Click your profile icon in the dashboard → Settings → Plans & credits.
    2. Select a lower tier plan and click "Downgrade".
    3. Your current plan will remain active until the end of the current billing period.
  </Accordion>

  <Accordion title="How can I cancel my subscription?">
    1. Click your profile icon in the dashboard → Settings → Plans & credits.
    2. Click Manage → Downgrade to Free, and complete the steps.
    3. Your current plan will remain active until the end of the current billing period.
  </Accordion>

  <Accordion title="How can I change my billing information?">
    Click your profile icon → Settings → Plans & credits → Manage your payment preferences. You'll be redirected to the payment portal where you can update your information.
  </Accordion>

  <Accordion title="How do I download my invoices?">
    Click your profile icon → Settings → Plans & credits → Manage → View invoices. You'll be redirected to the payment portal where you can find past invoices.
  </Accordion>

  <Accordion title="How do I get more credits?">
    Upgrade to a higher plan to access more monthly credits. For example, upgrading from Starter (100 credits) to Pro (300 credits) gives you 3x the capacity.
  </Accordion>

  <Accordion title="When does my monthly credit limit reset?">
    Your monthly credit limit resets when your billing period resets — every month on the same date you started your subscription.
  </Accordion>

  <Accordion title="When does the daily credit limit reset?">
    Daily bonus credits (Free plan only) reset every day at midnight UTC.
  </Accordion>

  <Accordion title="Can I add more WordPress sites without upgrading?">
    The number of WordPress sites is tied to your plan. To connect more sites, you'll need to upgrade to a plan with a higher site limit.
  </Accordion>

  <Accordion title="What happens if I run out of credits?">
    You can wait for your daily bonus credits (Free plan) or your monthly reset. Alternatively, upgrade to a higher plan for more credits immediately.
  </Accordion>

  <Accordion title="Do you offer annual billing?">
    Yes! Choose annual billing to **save 20%** on any paid plan. Annual plans also offer extended credit rollover periods.
  </Accordion>
</AccordionGroup>

***

## Common issues and troubleshooting

<AccordionGroup>
  <Accordion title="I can't pay for my subscription. What should I do?">
    Occasionally, payment setups may fail due to issues with the payment processor. Double-check your payment details and retry. If the problem persists, try using a different payment method.
  </Accordion>

  <Accordion title="I've paid but still don't have access to my plan. What should I do?">
    Please reach out to support at [support@kintsu.ai](mailto:support@kintsu.ai).
  </Accordion>

  <Accordion title="I've upgraded but haven't received any credits?">
    Credits are added when your upgrade is processed. If you still haven't received your credits after a few minutes, please reach out to support at [support@kintsu.ai](mailto:support@kintsu.ai).
  </Accordion>

  <Accordion title="I need more sites than my plan allows. What are my options?">
    Upgrade to a higher plan, or contact sales for an Enterprise plan with unlimited WordPress sites.
  </Accordion>
</AccordionGroup>